Disability & HR: Tips for Human Resource Professionals

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	ADA Technical Assistance
	ADA National Network website: http://adata.org/Static/Home.html voice/tty: 800/949-4232 The ADA National Network provides information, guidance and training on the Americans with Disabilities Act (ADA), tailored to meet the needs of business, government and individuals at local, regional and national levels. The ADA National Network consists of ten Regional ADA National Network Centers located throughout the United States that provides personalized, local assistance to ensure that the ADA is implemented wherever possible. We are not an enforcement or regulatory agency, but a helpful resource supporting the ADA's mission to "make it possible for everyone with a disability to live a life of freedom and equality."

	Department of Justice website: www.usdoj.gov/crt/ada/adahom1.htm voice: 800/514-0301 TTY: 800/514-0383

	Job Accommodation Network website: askjan.org/ voice: 800/ADA-WORK fax: 800/526-7234 TTY: 877/781-9403 voice/tty: 800/ADA-WORK The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues. Working toward practical solutions that benefit both employer and employee, JAN helps people with disabilities enhance their employability, and shows employers how to capitalize on the value and talent that people with disabilities add to the workplace. JAN?s trusted consultants offer one-on-one guidance on workplace accommodations, the Americans with Disabilities Act (ADA) and related legislation, and self-employment and entrepreneurship options for people with disabilities. Assistance is available both over the phone and online. Those who can benefit from JAN?s services include private employers of all sizes, government agencies, employee representatives, and service providers, as well as people with disabilities and their families. JAN represents the most comprehensive job accommodation resource available. From Fortune 500 companies to entrepreneurs, JAN has served customers across the United States and around the world for more than 25 years. Its consultants are thought leaders and innovators on disability employment issues, and all have earned at least one Master's degree in their specialized fields, ranging from rehabilitation counseling to education and engineering. Meet the JAN staff. JAN is one of several services provided by the U.S. Department of Labor's Office of Disability Employment Policy (ODEP). Its development has been achieved through the collaborative efforts of ODEP, West Virginia University, and private industry throughout North America.

	State Vocational Rehabilitation Office website: askjan.org/cgi-win/TypeQuery.exe?902 State agency which provides vocational rehabilitation services to individuals with disabilities. Services can include: counseling, advocacy, job training, job placements, and a variety of additional support services including continuing, adult and post-secondary education. For the Office of Vocational Rehabilitation Services in your state, consult a phone directory.

	U.S. Department of Labor - Office of Disability Policy (ODEP) 200 Constitution Ave, NW Washington, DC 20210 website: www.dol.gov/odep/ voice: 1-866-ODEP-DOL (633-7365) TTY: 1-877-889-5627 ODEP's mission is to provide leadership to increase employment opportunities for adults and youth with disabilities. ODEP is a federal agency in the Department of Labor.

	U.S. Equal Employment Opportunity Commission (EEOC) 131 M Street, NE Washington, DC 20507 website: www.eeoc.gov voice: 202-663-4900 TTY: 202-663-4494 All other inquiries: 1-800-669-4000 The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.


	Air Quality
	Environmental Protection Agency Ariel Rios Building 1200 Pennsylvania Avenue, N.W. Washngton, DC 20460 website: www.epa.gov voice: (202) 272-0167 TTY: (202) 272-0165 The mission of EPA is to protect human health and the environment. EPA's purpose is to ensure that: -all Americans are protected from significant risks to human health and the environment where they live, learn and work; -national efforts to reduce environmental risk are based on the best available scientific information; -federal laws protecting human health and the environment are enforced fairly and effectively; -environmental protection is an integral consideration in U.S. policies concerning natural resources, human health, economic growth, energy, transportation, agriculture, industry, and international trade, and these factors are similarly considered in establishing environmental policy; -all parts of society -- communities, individuals, businesses, and state, local and tribal governments -- have access to accurate information sufficient to effectively participate in managing human health and environmental risks; -environmental protection contributes to making our communities and ecosystems diverse, sustainable and economically productive; and -the United States plays a leadership role in working with other nations to protect the global environment.

	National Center for Environmental Health Strategies 1100 Rural Avenue Voorhees, NJ 08043 website: www.ncehs.org/ voice: (856) 429-5358 mobile: (856) 816-8820 The National Center for Environmental Health Strategies, Inc. (NCEHS) is a nonprofit, tax-exempt organization that fosters the development of creative solutions to environmental health problems. The mission of NCEHS is to protect the public health and improve the lives of people affected by chemical and environmental exposures. NCEHS works to reduce hazardous exposures and to promote safer alternatives; to improve indoor environmental quality; to educate professionals and the public about environmentally-induced illnesses; to advocate for the rights of people disabled by chemical and environmental exposures; to effect research and policy change in the public and private sector; and to prevent environmental illnesses and injuries. The National Center for Environmental Health Strategies was founded in 1984. NCEHS published The Delicate Balance news journal, edited by Mary Lamielle, for over a decade. The publication is currently on hiatus.

	National Institute for Occupational Safety and Health (NIOSH) website: www.cdc.gov/niosh/ voice: (800-232-4636) fax: 1-513-533-8347 TTY: (888) 232-6348 The mission of NIOSH is to generate new knowledge in the field of occupational safety and health and to transfer that knowledge into practice for the betterment of workers. To accomplish this mission, NIOSH conducts scientific research, develops guidance and authoritative recommendations, disseminates information, and responds to requests for workplace health hazard evaluations. NIOSH provides national and world leadership to prevent work-related illness, injury, disability, and death by gathering information, conducting scientific research, and translating the knowledge gained into products and services, including scientific information products, training videos, and recommendations for improving safety and health in the workplace.

	Workplace Health and Safety Program Cornell University School of Industrial and Labor Relations - Extension Division 237 Main St Suite 1200 Buffalo, NY 14203 voice: (716) 852-4191


	Alcohol and Drug Abuse
	Employee Assistance Professional Association 4350 North Fairfax Drive, Suite 410 Arlington, VA 22203 website: www.eapassn.org voice: (703) 387-1000 fax: (703) 522-4585 The Employee Assistance Professionals Association (EAPA) is the world's largest, oldest, and most respected membership organization for employee assistance professionals. With members in over 35 countries around the globe, EAPA is the world?s most relied upon source of information and support for and about the employee assistance profession. EAPA publishes the Journal of Employee Assistance, hosts the annual World EAP Conference, offers online training and other resources.

	Legal Action Center (DC) 236 Massachusetts Ave, NE Suite 505 Washington, DC 20002-4980 website: www.lac.org/ voice: (202) 544-5478 fax: (202) 544-5712 The Legal Action Center is the only non-profit law and policy organization in the United States whose sole mission is to fight discrimination against people with histories of addiction, HIV/AIDS, or criminal records, and to advocate for sound public policies in these areas.

	Legal Action Center (NY) 225 Varick Street New York, NY 10014 website: www.lac.org/ voice: (212) 243-1313 fax: (212) 675-0286 Toll Free: 1-800-223-4044 The Legal Action Center is the only non-profit law and policy organization in the United States whose sole mission is to fight discrimination against people with histories of addiction, HIV/AIDS, or criminal records, and to advocate for sound public policies in these areas.

	The Workplace Center Columbia University School of Social Work 1255 Amsterdam Ave. New York, NY 10027 website: http://www.workplacecenter.org/ voice: 212.851.2256 fax: 212.851.2262 The Center for Social Policy and Practice in the Workplace (Workplace Center) at Columbia University School of Social Work is a cutting edge service delivery, program development, research, training and consultation institute. Founded in 1969, the Workplace Center is a nationally recognized center of innovation and best practice. Staffed by experienced researchers, clinical specialists and skilled trainers, it can call on the faculty and resources of a great university. The Center has assisted public and private employers on both an international and national level. Our client base includes hospitals, social welfare organizations, major corporations, government agencies, universities and trade unions. The Center has assisted these organizations in developing programs that are cost effective and responsive to employee needs.


	Allergic Employees
	American Conference of Governmental Industrial Hygienists (ACGIH) 1330 Kemper Meadow Drive Cincinnati, OH 45240 website: www.acgih.org/ voice: 513-742-2020 (Customers/Members) fax: 513-742-3355 Administrative Phone: 513-742-6163 ACGIH is a member-based organization that advances occupational and environmental health. Examples of this include our annual editions of the TLVs and BEIs and work practice guides in ACGIH's Signature Publications. For over 60 years, ACGIH has been respected for its dedication to the industrial hygiene and occupational health and safety industries. Our Board of Directors and Committees consist of members who strive to provide essential, cutting edge information to government, academia, and corporate facilities throughout America, Canada and countries abroad. This information is provided to members and others in the industry through ACGIH and AIHA's monthly peer-reviewed journal, the Journal of Occupational and Environmental Hygiene (JOEH), and our professional conferences and seminars, as well as through our list of approximately 400 technical and scientific publications. With over 3,000 members throughout the world, ACGIH believes in its vision for tomorrow, and would like to offer you the opportunity to join us. To learn more about ACGIH membership, its benefits, and bylaws, visit our Membership page today.

	Workplace Health and Safety Program, Cornell University, School of Industrial and Labor Relations 237 Main St. - Suite 1200 Buffalo, NY 14203 voice: (716) 852-4191


	Arthritis
	ABLEDATA 8630 Fenton Street, Suite 930 Silver Spring, MD 20910 website: www.abledata.com voice: 800-227-0216 or 301-608-8998 fax: 301-608-8958 TTY: 301-608-8912 AbleData provides objective information on assistive technology and rehabilitation equipment available from domestic and international sources to consumers, organizations, professionals, and caregivers within the United States. We serve the nation's disability, rehabilitation, and senior communities.

	Arthritis Foundation P.O. Box 7669 Atlanta, GA 30357-0669 website: www.arthritis.org voice: 800-283-7800 The Arthritis Foundation is the only national not-for-profit organization that supports the more than 100 types of arthritis and related conditions. Founded in 1948, with headquarters in Atlanta, the Arthritis Foundation has multiple service points located throughout the country. The Arthritis Foundation is the largest private, not-for-profit contributor to arthritis research in the world, funding more than $380 million in research grants since 1948. The foundation helps people take control of arthritis by providing public health education; pursuing public policy and legislation; and conducting evidence-based programs to improve the quality of life for those living with arthritis.

	Missouri Arthritis Rehabilitation Research and Training Center (MARRTC) website: www.marrtc.org/ voice: 877-882-6826 Established in 1971 at the MU Arthritis Center, the Missouri Arthritis Rehabilitation Research and Training Center (MARRTC) was the only federally funded arthritis rehabilitation research and training center in the country. As part of their Physical Medicine and Rehabilitation department at the University of Missouri, MARRTC?s mission was to become a national leader in the area of disability management, improve the quality of life and promote independent living among people with arthritis and arthritic conditions.


	Assistive Technology
	ABLEDATA 8630 Fenton Street, Suite 930 Silver Spring, MD 20910 website: www.abledata.com voice: 800/227-0216 fax: 301-608-8958 TTY: 301-608-8912 AbleData provides objective information on assistive technology and rehabilitation equipment available from domestic and international sources to consumers, organizations, professionals, and caregivers within the United States. We serve the nation's disability, rehabilitation, and senior communities. We do not produce, distribute or sell any of the products listed on this website, but we provide you with information on how to contact manufacturers or distributors of these products. We also do not produce any type of catalog. AbleData's most significant resource is the AbleData database of assistive technology, which contains objective information on almost 40,000 assistive products. For each product, we provide a detailed description of the product's functions and features, price information (when available), and contact information for the product's manufacturer and/or distributors. We also offer information on non-commercial prototypes, customized and one-of-a-kind products, and do-it-yourself designs.

	Access for All website: www.ilr.cornell.edu/ped/accessforall

	Global Assistive Technology Exchange website: www.assistivetech.net voice/tty: 404/894-4960

	RESNA Technical Assistance Project 1700 N. Moore Street, Suite 1540 Arlington, VA 22209-1903 website: www.resna.org/ voice: 703/524-6686 fax: (703) 524-6630 TTY: 703/524-6639 RESNA, the Rehabilitation Engineering and Assistive Technology Society of North America, is the premier professional organization dedicated to promoting the health and well-being of people with disabilities through increasing access to technology solutions. RESNA advances the field by offering certification, continuing education, and professional development; developing assistive technology standards; promoting research and public policy; and sponsoring forums for the exchange of information and ideas to meet the needs of our multidisciplinary constituency.

	Tech Connections website: www.techconnections.org voice: 877/TEK-SEEK (835-7335)


	Attention Deficit and Hyperactivity Disorder
	Attention Deficit Disorder Association (ADDA) 1788 Second Street, Suite 200 Highland Park, IL 60035 website: www.add.org voice: 847-432-ADDA fax: 847-432-5874 The Attention Deficit Disorder Association provides information, resources and networking opportunities to help adults with Attention Deficit Hyperactivity Disorder lead better lives. We provide hope, empowerment and connections worldwide by bringing together science and the human experience for both adults with ADHD and professionals who serve them.

	Children and Adults with Attention Deficit/Hyperactivity Disorder (CHADD) 8181 Professional Place - Suite 150 Landover, MD 20785 website: www.chadd.org voice: 301-306-7070 fax: 301-306-7090 For info on ADHD: 800-233-4050 Children and Adults with Attention-Deficit/Hyperactivity Disorder (CHADD), is a national non-profit, tax-exempt (Section 501 (c) (3) ) organization providing education, advocacy and support for individuals with ADHD. In addition to our informative Web site, CHADD also publishes a variety of printed materials to keep members and professionals current on research advances, medications and treatments affecting individuals with ADHD. These materials include Attention magazine, News From CHADD, a free electronically mailed current events newsletter, as well as other publications of specific interest to educators, professionals and parents.


	Blind/Visually Impaired
	Access For All website: www.ilr.cornell.edu/ped/accessforall

	AFB TECH (AFB Technology and Employment Center in Huntington) 1000 Fifth Ave. Suite 350 Huntington, WV 25701 voice: (304) 523-8651 AFB Tech, based in Huntington, West Virginia, addresses critical inequities created by the lack of accessible technology for people with vision loss. AFB Tech conducts product evaluations on mainstream devices such as cell phones and office equipment, and then armed with these results, works with manufacturers to design their products to offer greater accessibility. It also evaluates assistive technology and works with software developers, web site designers, and hardware manufacturers to help them better understand and address the needs of those who are blind or visually impaired.

	American Council of the Blind 2200 Wilson Boulevard Suite 650 Arlington, VA 22201-3354 website: www.acb.org voice: (202) 467-5081 fax: (703) 465-5085 phone: (800) 424-8666 The American Council of the Blind (ACB) is a national organization of blind, visually impaired and sighted individuals whose purpose is to work toward independence, security, equality of opportunity, and improved quality of life for all blind and visually impaired people. ACB programs and services include "The Braille Forum", a free monthly publication available in braille, large print, on cassette and computer disk, and by e-mail subscription and at www.acb.org; numerous scholarship awards; and active participation in the national legislative and advocacy scene. ACB is also a valuable resource for information on programs and services in the blindness field and laws affecting blind persons.

	American Foundation for the Blind 2 Penn Plaza, Suite 1102 New York, NY 10121 website: www.afb.org voice: (212) 502-7600 fax: (888) 545-8331 The American Foundation for the Blind removes barriers, creates solutions, and expands possibilities so people with vision loss can achieve their full potential.

	Employment Related Links website: www.blind.msstate.edu/irr/employ.html

	National Federation of the Blind 200 East Wells Street at Jernigan Place Baltimore, MD 21230 website: www.nfb.org voice: 410-659-9314 fax: 410-685-5653 The National Federation of the Blind is the largest organization of the blind in America. Interested sighted persons also join. Founded in 1940, the Federation has grown to include over 50,000 members. The ultimate purpose of the National Federation of the Blind is the complete integration of the blind into society on a basis of equality. This objective involves the removal of legal, economic, and social discriminations; the education of the public to new concepts concerning blindness; and the achievement by all blind people of the right to exercise to the fullest their individual talents and capacities. It means the right of the blind to work along with their sighted neighbors in the professions, common callings, skilled trades, and regular occupations.

	Rehabilitation research and Training Center on Blindness and Low Vision (Mississippi State) 108 Herbert - South, Room 150 Industrial Education Department Building PO Drawer 6189, Mississippi State University Mississippi State, MS 39762 website: www.blind.msstate.edu voice: 662-325-2001 fax: 662-325-8989 TTY: 662-325-2694 The Rehabilitation Research and Training Center on Blindness and Low Vision (MSU- RRTC) is located in the historic Industrial Education Building on the campus of Mississippi State University. The MSU-RRTC is the only U.S. Department of Education-funded center focused on employment outcomes of persons with blindness or low vision. In October, 2011, the MSU-RRTC marked its 30-year anniversary as a center for applied research focusing on this population.

	Services (or Commission) for the Blind website: nfb.org/state-and-local-organizations Some of these agencies have technology centers where employers can view adaptive equipment. (Look in local telephone book under state agencies or vocational rehabilitation)

	Vocational Rehabilitation Division In states that do not have a separate agency for people who are blind.


	Brain Injury
	Ability Magazine / Jobs Information Business Service 11682 Langley Irvine, CA 92714 website: www.abilitymagazine.com voice: 800/453-JOBS Provides an electronic "classified" system which allows employers to recruit qualified individuals with disabilities and allows people with disabilities to locate employment opportunities. Ability magazine provides information on locating qualified readers, interpreters, personal assistants and assistive devices; on overcoming architectural, communication, and transportation barriers; and on performing job analysis, job modification, and job restructuring.

	Association for Persons in Supported Employment (APSE) 416 Hungerford Dr., Suite 418 Rockville, MD 20850 website: www.apse.org voice: 301.279.0060 fax: 301.279.0075 APSE is the only national organization with an exclusive focus on integrated employment and career advancement opportunities for individuals with disabilities. APSE is a growing national non-profit membership organization, founded in 1988 as the Association for Persons in Supported Employment, now known as APSE. APSE has chapters in 35 states and the District of Columbia. Our members come from all 50 states and Puerto Rico, as well as several foreign countries. APSE's HR Connect offers consultation services to help businesses reach out to and partner with one of the strongest labor and customer pools in the country: the disability community..

	Brain Injury Association of America 1608 Spring Hill Road, Suite 110 Vienna, VA 22182 website: www.biausa.org voice: 703-761-0750 fax: 703-761-0755 The Brain Injury Association of America (BIAA) is the country’s oldest and largest nationwide brain injury advocacy organization. Our mission is to be the voice of brain injury. Through advocacy, education and research, we bring help, hope and healing to millions of individuals living with brain injury, their families and the professionals who serve them.


	Cancer Diagnosis
	American Cancer Society 250 Williams Street NW Atlanta, Georgia 30303 website: www.cancer.org voice: 1-800-227-2345 The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Headquartered in Atlanta, Georgia, the ACS has 12 chartered Divisions, more than 900 local offices nationwide, and a presence in more than 5,100 communities.

	Cancer Legal Resource Center 800 S. Figueroa St., Ste. 1120 Los Angeles, CA 90017 website: www.disabilityrightslegalcenter.org/about/cancerlegalresource.cfm voice: (866) 843-2572 fax: (213) 736-1428 TTY: 213/736-8310 The Cancer Legal Resource Center (CLRC) is a national, joint program of the Disability Rights Legal Center and Loyola Law School Los Angeles. The CLRC provides free information and resources on cancer-related legal issues to cancer survivors, caregivers, health care professionals, employers, and others coping with cancer.


	Cognitive Disabilities
	Association for Persons in Supported Employment (APSE) 416 Hungerford Dr., Suite 418 Rockville, MD 20850 website: www.apse.org voice: 301.279.0060 fax: 301.279.0075 APSE is the only national organization with an exclusive focus on integrated employment and career advancement opportunities for individuals with disabilities. APSE is a growing national non-profit membership organization, founded in 1988 as the Association for Persons in Supported Employment, now known as APSE. APSE has chapters in 35 states and the District of Columbia. Our members come from all 50 states and Puerto Rico, as well as several foreign countries. APSE's HR Connect offers consultation services to help businesses reach out to and partner with one of the strongest labor and customer pools in the country: the disability community..

	The Arc of the United States 1825 K Street, NW, Suite 1200 Washington, DC 20006 website: www.thearc.org voice: (800) 433-5255 fax: 202-534-3731 phone: 202-534-3700 We are the largest national community-based organization advocating for and serving people with intellectual and developmental disabilities and their families. We encompass all ages and all spectrums from autism, Down syndrome, Fragile X and various other developmental disabilities. With more than 140,000 members and more than 700 state and local chapters nationwide, we are on the front lines to ensure that people with intellectual and developmental disabilities and their families have the support they need to be members of the community.

	The Arc's Publication Desk 3300 Pleasant Valley Lane, Suite C Arlington, TX 76015 website: www.thearcpub.com voice: 888/368-8009 Video and brochure: Everybody Wins! Tips for Supervising the Employee with Mental Retardation and other employment publications.

	The Association for Persons in Supported Employment (APSE) 1627 Monument Avenue Richmond, VA 23220 website: www.apse.org voice: 804/278-9187 Information on supported employment for people with cognitive disabilities.


	Collective Bargaining
	American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) 815 16th Street, NW Washington, DC 20006 website: www.aflcio.org voice: 202/637-5000 fax: 202/637-5058 The AFL-CIO, created in 1955 by the merger of the AFL and the CIO, is a democratic, voluntary federation of 56 national and international labor unions that represent 12.2 million working people. We are teachers and miners, firefighters and farm workers, bakers and engineers, pilots and public employees, doctors and nurses, teachers, painters and plumbers?and more, including 3.2 million members of our community affiliate Working America, which represents people who do not have a union at work. We have partnerships with groups of people whose work usually does not have the protection of many labor laws and who often are mistreated on the job, including taxi workers, carwash workers in Los Angeles, guest workers, nannies, housekeepers and in-home caretakers.


	Deaf/Hard of Hearing
	American Deafness and Rehabilitation Association (ADARA) PO Box 480 Myersville, MD 21773 website: www.adara.org The purpose of this Association shall be: (1) To promote the development and expansion of professional rehabilitation services to adult deaf individuals; (2) To provide a form and a common meeting ground so that the Association may be instrumental in bringing about a better understanding of deaf individuals as a whole by encouraging students, professional persons, and laymen to develop more than a superficial understanding of the needs and problems of this group - especially the problems related to communication techniques needed to work effectively with adult deaf individuals in a rehabilitation setting; (3) To promote and encourage scientific research of the needs and problems engendered by deafness which inhibit in more important ways the successful overall functioning of a deaf individual; (4) To promote and develop recruitment and training of professionals working with deaf individuals; (5) To sponsor a professional publication for the promotion of inter- and intra-disciplinary communication among professional persons primarily concerned with deaf adults and other s interested in such activities; and (6) To cooperate with other organizations concerned with deafness and rehabilitation of deaf individuals and with allied services in promoting and encouraging legislation pertinent to the development of professional services and facilities to adult deaf individuals.

	American Speech-Language-Hearing Association 2200 Research Boulevard Rockville, MD 20850-3289 website: www.asha.org voice: (800) 638-8255 fax: 301-296-8580 TTY: 301-296-5650 National Office: 301-296-5700 The American Speech-Language-Hearing Association is the professional, scientific, and credentialing association for more than 150,000 members and affiliates who are audiologists, speech-language pathologists, and speech, language, and hearing scientists in the United States and internationally. Support personnel in audiology and speech-language pathology also affiliate with ASHA.

	Association of Late-Deafened Adults (ALDA, Inc) 8038 Macintosh Lane, Suite 2 Rockford, IL 61107-5336 website: www.alda.org voice: 815-332-1515 TTY: 815-332-1515 Toll Free: 866-402-2532 ALDA’s Vision: To establish a universal presence for ALDA that connects people who embrace all forms of communication: visual, oral, and aural, and supports people who face the unique challenges of living as a late-deafened adult.

	Center for Hearing and Communication 50 Broadway 6th Floor New York, NY 10004 website: www.chchearing.org/ voice: 917-305-7700 fax: 917-305-7888 TTY: 917-305-7999 The Center for Hearing and Communication provides hearing health services to people of all ages who have a hearing loss. With offices in New York City and Florida, CHC meets all of your hearing and communication needs through professional services that offer the highest level of clinical expertise and technical know-how available in the hearing healthcare field. Visit us for a wide array of services including free hearing screenings; complete hearing evaluations; pediatric services; hearing aid fittings, sales and repair; speech therapy; tinnitus retraining therapy; emotional health and wellness; and the evaluation and treatment of auditory processing disorder. Established in 1910, the Center for Hearing and Communication is a not-for-profit organization that serves as an educational resource for consumers and healthcare professionals seeking information about hearing loss and hearing protection.

	Hearing Loss Association of America 7910 Woodmont Ave Suite 1200 Bethesda, MD 20814 website: www.hearingloss.org/ voice: (301)657-2248 fax: (301)913-9413 TTY: (301) 657-2249 The Hearing Loss Association of America (HLAA) is the nation’s leading organization representing people with hearing loss. According to the National Center for Health Statistics 36 million (17 percent) Americans have some degree of hearing loss making it a public health issue third in line after heart disease and arthritis. HLAA provides assistance and resources for people with hearing loss and their families to learn how to adjust to living with hearing loss. HLAA is working to eradicate the stigma associated with hearing loss and raise public awareness about the need for prevention, treatment, and regular hearing screenings throughout life.

	Laurent Clerc National Deaf Education Center 800 Florida Ave, NE Washington, DC 20002-3695 website: clerccenter.gallaudet.edu/InfoToGo/ voice: (202)651-5051 fax: (202) 651-5857 TTY: (202) 651-5855 email: Clearinghouse.Infotogo@gallaudet.edu The Laurent Clerc National Deaf Education Center at Gallaudet University provides information, training, and technical assistance for parents and professionals to meet the needs of children who are deaf or hard of hearing. Our mission is to improve the quality of education afforded to deaf and hard of hearing students from birth to age 21 throughout the United States. Info to Go, from the Laurent Clerc National Deaf Education Center's office of Publications and Information Dissemination (formerly the National Deaf Education Network and Clearinghouse), is a centralized source of accurate and objective information on topics dealing with deafness and hearing loss in children and young people under 21 years of age. Info to Go responds to a wide range of questions from the general public, deaf and hard of hearing people, their families, and professionals who work with them. Info to Go collects, develops, and disseminates information on deafness, hearing loss, and services and programs related to children with hearing loss from birth to age 21.

	National Association of the Deaf 8630 Fenton Street, Suite 820 Silver Spring, MD 20910 website: www.nad.org voice: 301.587.1788 fax: 301.587.1791 TTY: 301.587.1789 The National Association of the Deaf (NAD) is the nation's premier civil rights organization of, by and for deaf and hard of hearing individuals in the United States of America. Established in 1880, the NAD was shaped by deaf leaders who believed in the right of the American deaf community to use sign language, to congregate on issues important to them, and to have its interests represented at the national level. These beliefs remain true to this day, with American Sign Language as a core value. The advocacy scope of the NAD is broad, covering a lifetime and impacting future generations in the areas of early intervention, education, employment, health care, technology, telecommunications, youth leadership, and more – improving the lives of millions of deaf and hard of hearing Americans. The NAD also carries out its federal advocacy work through coalition efforts with specialized national deaf and hard of hearing organizations, as well as coalitions representing national cross-disability organizations.

	National Institute on Deafness and Other Communication Disorders National Institute of Health 31 Center Drive, MSC 2320 Bethesda, MD 20892-2320 website: www.nidcd.nih.gov voice: (800)241-1044 fax: (301) 402-0018 TTY: (800)241-1055 The National Institute on Deafness and Other Communication Disorders (NIDCD) is one of the Institutes that comprise the National Institutes of Health (NIH). NIH is the Federal government's focal point for the support of biomedical research. NIH's mission is to uncover new knowledge that will lead to better health for everyone. Simply described, the goal of NIH research is to acquire new knowledge to help prevent, detect, diagnose, and treat disease and disability. NIH is part of the U.S. Department of Health and Human Services.

	National Technical Institute for the Deaf 52 Lomb Memorial Drive Rochester, NY 14623 website: www.ntid.rit.edu/ voice: 585-475-6400 (V/TTY) TTY: 585-475-6400 (V/TTY) The National Technical Institute for the Deaf is one of the nine colleges of Rochester Institute of Technology, a leading career-oriented, technological university recognized by U.S. News & World Report as one of America's "Best College Values," and by The Princeton Review as one of the top 20 colleges nationwide for "Best Career Services." More than 14,000 undergraduate students from around the world, including more than 1,300 who are deaf or hard of hearing, come to campus every year to take advantage of the benefits of an RIT/NTID education. The primary mission of the National Technical Institute for the Deaf is to provide deaf and hard-of-hearing students with outstanding state-of-the-art technical and professional education programs, complemented by a strong arts and sciences curriculum, that prepare them to live and work in the mainstream of a rapidly changing global community and enhance their lifelong learning. Secondarily, NTID prepares professionals to work in fields related to deafness; undertakes a program of applied research designed to enhance the social, economic and educational accommodation of deaf people; and shares its knowledge and expertise through outreach and other information dissemination programs.

	Registry of Interpreters for the Deaf, Inc 333 Commerce Street Alexandria, VA 22314 website: www.rid.org voice: (703) 838-0030 fax: (703) 838-0454 Fax TTY: (703) 838-0459 TTY RID is a national membership organization representing the professionals who facilitate communication between people who are deaf or hard of hearing and people who hear. Interpreters serve as professional communicators in a vast array of settings such as: churches, schools, courtrooms, hospitals and theaters, as well as on political grandstands and television. RID’s function is to support our membership by providing the foundation needed to launch and sustain careers while ensuring quality service to the Deaf community.

	Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) 1700 N. Moore Street, Suite 1540 Arlington, VA 22209-1903 website: www.resna.org voice: 703/524-6686 fax: (703) 524-6630 TTY: 703/524-6639 RESNA, the Rehabilitation Engineering and Assistive Technology Society of North America, is the premier professional organization dedicated to promoting the health and well-being of people with disabilities through increasing access to technology solutions. RESNA advances the field by offering certification, continuing education, and professional development; developing assistive technology standards; promoting research and public policy; and sponsoring forums for the exchange of information and ideas to meet the needs of our multidisciplinary constituency.

	Rehabilitation Research and Training Center for Persons who are Deaf or Hard of Hearing 26 Corporate Hill Drive Little Rock, Arkansas 72205 website: www.uark.edu/depts/rehabres voice: ((501) 686-9691 v/tty fax: (501) 686-9698 fax TTY: (501) 686-9691 v/tty RT-31, established in 1981, conducts research and training designed to enhance the rehabilitation outcomes of persons who are deaf or hard of hearing. The Center is primarily funded by the National Institute on Disability and Rehabilitation Research (NIDRR), United States Department of Education.

	Say What? Club, Inc. website: www.saywhatclub.com SayWhatClub is an on-line group of circa 400 late-deafened, hard of hearing and Deaf adults and other interested people who provide support and encouragement to each other through e-mail. Our goal is to provide a friendly, good-humored place to exchange conversation, information, advice, deep thoughts, humor, tall tales, and chit-chat. Members get to know each other and develop an on-line "community feeling."


	Diabetes
	American Diabetes Association 1701 North Beauregard St Alexandria, VA 22311 website: www.diabetes.org voice: 1-800-DIABETES (800-342-2383) American Diabetes Association (ADA) is the nation's leading non-profit health organization providing diabetes research, information and advocacy. The mission of the organization is to prevent and cure diabetes, and to improve the lives of all people affected by diabetes. If visual functioning is affected by diabetes, the employee or employer may wish to contact the local office of the state Commission (or Services) for the Blind and Visually Impaired. look in your telephone directory under state services.


	Diversity
	American Association of People with Disabilities 2013 H Street NW 5th Floor Washington, DC 20006 website: www.aapd.com voice: 202-457-0046 (V/TTY) fax: 202-457-0473 TTY: 202-457-0046 Toll Free V/TTY: 800-840-8844 The American Association of People with Disabilities is the nation's largest cross-disability organization. We promote equal opportunity, economic power, independent living, and political participation for people with disabilities. Our members, including people with disabilities and our family, friends, and supporters, represent a powerful force for change. Over 50 million Americans with disabilities and our supporters have the power to achieve full civil rights for all. We are powered by our vision of a community whose voice is heard through the halls of government, in our culture, and in our communities.

	American Institute for Managing Diversity 1200 W. Peachtree Street, NW Suite 3 Atlanta, GA 30303 website: www.aimd.org voice: 404-575-2131 fax: 404-575-2139 The American Institute for Managing Diversity, Inc. (AIMD) is the nation’s leading nonprofit think tank dedicated to promoting and furthering the field of diversity management. Founded by Dr. R. Roosevelt Thomas, Jr. in 1984, AIMD has conducted educational programs in diversity management, cutting edge research, and an array of fora, symposia, conferences, speaking engagements and other initiatives across the nation and the globe. Through AIMD’s Diversity Leadership Academy?, the Institute has conducted leadership development programs in diversity management designed specifically for leaders in business, nonprofit, faith-based, education, government sectors of our society. We have collaborated with universities, professional associations, trade groups, nonprofit organizations and many others. Through our work and mission, AIMD has created unique learning environments for the public and produced research, tools and information that will facilitate greater diversity management capability among our organizations, communities, and the general public.

	American Society for Training and Development 1640 King Street, Box 1443 Alexandria, VA 22313-1443 website: www.astd.org voice: 1.800.628.2783 fax: 703.683.8103 voice: 1.703.683.8100 ASTD (American Society for Training & Development) is the world's largest association dedicated to workplace learning and development professionals. ASTD's members come from more than 100 countries and connect locally in more than 120 U.S. chapters and with more than 20 international partners. Members work in thousands of organizations of all sizes, in government, as independent consultants, and suppliers. Started in 1943, in recent years ASTD has widened the profession's focus to link learning and performance to individual and organizational results, and is a sought-after voice on critical public policy issues.

	Catalyst 120 Wall Street, 15th Floor NY 10005 website: www.catalystwomen.org voice: (212) 514-7600 fax: (212) 514-8470 With offices in the United States, Canada, Europe, and India, we count as members more than 500 companies, firms, business schools, and associations from around the world, employing millions of women. Our global lens and regional reach allow us to provide our members, the media, and the public with information and counsel on creating workplaces that enable women and their employers to succeed. Catalyst’s work is rooted in our research. We study women and men across levels, functions, and geographies to learn about women’s experiences in business, barriers to their career advancement, and individual and organizational strategies leading to success. We are culturally sensitive. Our reports, often cited in international media, reveal the challenges and opportunities for organizations and women at work globally. We have an extensive compendium of diversity and inclusion practices that provides models for change.

	Institutute for Corporate Diversity website: www.diversityonline.com voice: (800) 477-1199 DiversityOnline is the official website of The Institute for Corporate Diversity, a leading diversity database and research publisher in the U.S. acquired by market research firm Hunt-Scanlon in 1999.

	National Association for the Advancement of Colored People (NAACP) 4805 Mt. Hope Drive Baltimore, MD 21215 website: www.naacp.org voice: (877) NAACP-98 Headquarters local: (410) 580-5777 The mission of the National Association for the Advancement of Colored People is to ensure the political, educational, social, and economic equality of rights of all persons and to eliminate race-based discrimination. The vision of the National Association for the Advancement of Colored People is to ensure a society in which all individuals have equal rights without discrimination based on race.

	National Association of Diversity Management website: www.nadm.org

	National Forum on People's Differences P.O. Box 8071 Fleming Island, FL 32006 website: www.yforum.com voice: (904) 359-4483 Y? Forum, the first and only site of its kind, provides a safe place to candidly discuss tough issues such as racism, stereotypes, gender discrimination, religious persecution, age discrimination, homophobia, and other matters of cultural diversity. Users are encouraged to ask those questions you've been too embarrassed or uncomfortable to ask in the past and provide your perspective on other users' questions. Y? The National Forum On People's Differences has no agenda or cause, other than to get people talking across their differences - a running dialogue Y? believes most of us would like to see occur but that has yet to fully unfold through the conventional media. To help you get started, you'll find extensive articles here at Yforum.com on diversity, racism, sexism, sexuality, ageism, religion and disability. We encourage you to browse these articles before beginning your dialogues.

	National Multicultural Institute 3000 Connecticut Avenue, NW Suite 406 Washington, DC 20008 website: www.nmci.org voice: 202-483-0700 E-mail address: nmci@nmci.org The mission of the National MultiCultural Institute (NMCI) is to work with individuals, organizations, and communities to facilitate personal and systemic change in order to build an inclusive society that is strengthened and empowered by its diversity. Through the development of strategic initiatives, partnerships, and programs that promote an inclusive and just society, NMCI is at the forefront of global efforts to address critical and emerging issues in the diversity field.

	Society for Human Resource Management (SHRM) 1800 Duke Street Alexandria, VA 22314 website: www.shrm.org voice: (800) 283-SHRM (7476) fax: (703) 535-6490 TTY: (703) 548-6999 Phone international: +1 (703) 548-3440 The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China and India.

	Society for Human Resource Management (SHRM) Diversity Page (SHRM Membership required for access) 1800 Duke Street Alexandria, VA 22314 website: www.shrm.org/diversity voice: (800) 283-SHRM (7476) fax: (703) 535-6490 TTY: (703) 548-6999 Phone international: +1 (703) 548-3440 The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China and India.


	Epilepsy
	The Epilepsy Foundation of America 8301 Professional Place Landover, MD 20785-7223 website: www.epilepsyfoundation.org voice: 1-800-332-1000 fax: 1-301-577-2684 Spanish Speakers Only: 1-866-748-8008 The Epilepsy Foundation of America is the national voluntary agency dedicated solely to the welfare of the almost 3 million people with epilepsy in the U.S. and their families. The organization works to ensure that people with seizures are able to participate in all life experiences; to improve how people with epilepsy are perceived, accepted and valued in society; and to promote research for a cure. In addition to programs conducted at the national level, epilepsy clients throughout the United States are served by more than 50 Epilepsy Foundation affiliates around the country.


	HIV / AIDS
	National Leadership Coalition on AIDS 1730 M Street, NW Suite 905 Washington, DC 20036 website: www.dccare.org/spnlca.htm voice: 202-429-0930 Helps prevent and combat the spread of AIDS through effective workplace HIV/AIDS policies, practices and education.


	Human Resource Perspective
	Program on Employment and Disability Cornell University School of Industrial and Labor Relations 101 ILR Extension Ithaca, NY 14850 website: www.ilr.cornell.edu/ped voice: (607) 255-7727 fax: (607) 255-2763 TTY: (607) 255-2891 The Program on Employment and Disability (PED), housed within the Industrial and Labor Relations School (ILR) at Cornell University, conducts research and provides continuing education and technical assistance on many aspects of disability in the workplace.

	Society for Human Resource Management 1800 Duke Street Alexandria, VA 22314 website: www.shrm.org voice: 800-283-7476 (U.S. only) fax: (703) 535-6490 TTY: (703) 548-6999 (Int'l): +1-703-548-3440 The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China and India.


	Learning Disabilities
	International Dyslexia Association 40 York Rd., 4th Floor Baltimore, MD 21204 website: www.interdys.org voice: (410) 296-0232 fax: (410) 321-5069 The International Dyslexia Association (IDA) is an international organization that concerns itself with the complex issues of dyslexia. The IDA membership consists of a variety of professionals in partnership with people with dyslexia and their families and all others interested in The Association’s mission. We believe that all individuals have the right to achieve their potential, that individual learning abilities can be strengthened and that social, educational and cultural barriers to language acquisition and use must be removed. The IDA actively promotes effective teaching approaches and related clinical educational intervention strategies for people with dyslexia. We support and encourage interdisciplinary research. We facilitate the exploration of the causes and early identification of dyslexia and are committed to the responsible and wide dissemination of research based knowledge.

	Learning Disabilities Association of America 4156 Library Road Pittsburgh, PA 15234-1349 website: www.ldanatl.org voice: (412) 341-1515 fax: (412) 344-0224 LDA is the largest non-profit volunteer organization advocating for individuals with learning disabilities and has over 200 state and local affiliates in 42 states and Puerto Rico. LDA's international membership of over 15,000 includes members from 27 countries around the world. The membership, composed of individuals with learning disabilities, family members and concerned professionals, advocates for the almost three million students of school age with learning disabilities and for adults affected with learning disabilities. The state and local affiliates, through their affiliation with the national LDA, work continuously for individuals with learning disabilities, their parents and the professionals who serve them.

	National Center for Law and Learning Disabilities P.O. Box 368 Cabin John, MD 20818 website: www.his.com/~plath3/nclld.html voice: (301) 469-8308

	National Center for Learning Disabilities 381 Park Avenue South, Suite 1401 New York , NY 10016 website: www.ncld.org/ voice: 212.545.7510 fax: 212.545.9665 Toll Free: 888.575.7373 The National Center for Learning Disabilities (NCLD) works to ensure that the nation's 15 million children, adolescents, and adults with learning disabilities have every opportunity to succeed in school, work, and life.


	Mediation
	ADA Mediation Guidelines (The Kukin Program for Conflict Resolution) website: www.cardozo.yu.edu/cojcr/final%5Fsite/ADA_guidelines/guidelines.html The Kukin Program for Conflict Resolution at Benjamin N. Cardozo School of Law is the institutional home of ADA Mediation Guidelines. The ADA Mediation Guidelines, with links to other statutes and other resources, is posted on the Cardozo Online Journal of Conflict Resolution (COJCR).

	Association for Conflict Resolution 12100 Sunset Hills Rd. Suite #130 Reston, VA 20190 website: www.acrnet.org/ voice: 703.234.4141 fax: 703.435.4390 The Association for Conflict Resolution (ACR) is a professional organization enhancing the practice and public understanding of conflict resolution. We are the nation’s largest professional association for mediators, arbitrators, educators and other conflict resolution practitioners. ACR works in a wide range of settings throughout the United States and around the world.


	Multiple Sclerosis
	National Multiple Sclerosis Society 733 Third Ave. 3rd Floor New York, NY 10017 website: www.nmss.org voice: 1-800-344-4867 The National MS Society is a collective of passionate individuals who want to do something about MS now—to move together toward a world free of multiple sclerosis. MS stops people from moving. We exist to make sure it doesn't. We help each person address the challenges of living with MS through our 50-state network of chapters. The Society helps people affected by MS by funding cutting-edge research, driving change through advocacy, facilitating professional education, and providing programs and services that help people with MS and their families move their lives forward.

	Tech Act Projects in each state for information and referral with reference to assistive technologies. website: www.resna.org/taproject/at/statecontacts.html The Technical Assistance Project was funded to provide assistance to the AT Act Grantees to assist them reduce barriers and increase access to assistive technology (AT) devices and services for consumers with disabilities of all ages. This project will also provide technical assistance in the areas related to universal design, state procurement actions, and funding of AT.

	University of Washington Multiple Sclerosis Rehabilitation Research and Training Center (MSRRTC) Box 356490 University of Washington, Department of Rehabilitation Medicine Seattle, WA 98195 website: msrrtc.washington.edu/ voice: 1-888-634-6778 fax: (206) 685-3244 Email: msrrtc@u.washington.edu The UW Department of Rehabilitation Medicine's Multiple Sclerosis Rehabilitation Research and Training Center (MSRRTC) is an interdisciplinary center cutting across several disciplines including rehabilitation medicine, neurology, rehabilitation psychology, rehabilitation counseling, and speech and language pathology. The Center's research initiatives have included projects dealing with the management of depression, function, pain, and disease course in people with MS. Currently, the Center is conducting a comprehensive program of research in the areas of outcomes measurement, improved medical and community interventions, and improved employment outcomes for people with MS.


	Musculoskeletal Disorders
	American Board of Industrial Hygiene (ABIH) 6015 W. St. Joseph Suite 102 Lansing, MI 48917-3980 website: www.abih.org voice: 517-321-2638 fax: 517-321-4624 ABIH is the certifying body for the Certified Industrial Hygienist (CIH) and Certified Associate Industrial Hygienist (CAIH), the premier occupational hygiene certifications in the world.

	American Conference of Governmental Industrial Hygienists (ACGIH) 1330 Kemper Meadow Drive Cincinnati, OH 45240 website: www.ACGIH.org voice: 513-742-2020 (Customers/Members) fax: 513-742-3355 Administrative Phone: 513-742-6163 ACGIH is a member-based organization that advances occupational and environmental health. Examples of this include our annual editions of the TLVs and BEIs and work practice guides in ACGIH's Signature Publications. For over 60 years, ACGIH has been respected for its dedication to the industrial hygiene and occupational health and safety industries. Our Board of Directors and Committees consist of members who strive to provide essential, cutting edge information to government, academia, and corporate facilities throughout America, Canada and countries abroad. This information is provided to members and others in the industry through ACGIH and AIHA's monthly peer-reviewed journal, the Journal of Occupational and Environmental Hygiene (JOEH), and our professional conferences and seminars, as well as through our list of approximately 400 technical and scientific publications. With over 3,000 members throughout the world, ACGIH believes in its vision for tomorrow, and would like to offer you the opportunity to join us. To learn more about ACGIH membership, its benefits, and bylaws, visit our Membership page today.

	American Industrial Hygiene Association 3141 Fairview Park Drive, Suite 777 Falls Church, VA 22042 website: www.aiha.org voice: +1 703-849-8888 fax: (703) 207-3561 The American Industrial Hygiene Association® (AIHA) is one of the largest international associations serving the needs of occupational and environmental health and safety professionals practicing industrial hygiene in industry, government, labor, academic institutions, and independent organizations.

	Board of Certification of Professional Ergonomics (BCPE) PO Box 2811 Bellingham, WA 98227-2811 website: www.bcpe.org/ voice: 888.856.4685 fax: 866.266.8003 E-Mail: bcpehq@bcpe.org Established in 1990 as an independent nonprofit organization, the BCPE is the certifying body for individuals whose education and experience indicate broad expertise in the practice of human factors/ergonomics.

	Board of Certification of Safety Professionals (BCSP) 2301 W. Bradley Avenue Champaign, Illinois 61821 website: www.bcsp.com voice: +1 217-359-9263 fax: +1 217-359-0055 The Board of Certified Safety Professionals (BCSP) is recognized domestically and internationally by practitioners and stakeholders as the premier certification body for the highest quality of safety, health and environment (SH&E)-related certification products and services, dedicated to the protection of people, property, and the environment. BCSP is the premier certification body providing domestic and international credentialing services to practitioners, technologists, technicians, supervisors, and workers through its recognized excellence, financial strength, continuous improvement and accredited products and services by offering career advancement paths to those persons in safety, health, and environmental practitioners.

	Ergonomics Society website: www.ergonomics.org.uk

	ErgoWeb Inc. 1776 Park Avenue, 4-260 Park City, UT 84060 website: www.ergoweb.com voice: 435-214-4150 fax: 866-264-0005 Toll Free: 888-ERGOWEB (888-374-6932) Ergoweb, Inc. was established January 1, 1995 to commercialize industrial job assessment software then under development at the University of Utah. The privately held company has since grown to become a leading one-stop source for the ergonomics market, focusing primarily on physical ergonomics issues such as workplace and human centered equipment assessment and design. As a pioneering web site in the ergonomics category, ergoweb.com quickly grew to be a focal point for the ergonomics industry, and remains the most popular ergonomics specific web site to this day. Responding to market demand, Ergoweb began publishing a variety of news and information resources to the ergonomics professional and applied communities, including case studies, a buyer’s guide, general topic web news, and detailed professional subscription based news. A discussion forum we began in 1994 continues to be the most popular and respected information sharing forum in the ergonomics industry.

	FAA Human Factors Design Guide U.S. Department of Transportation, Federal Aviation Administration 800 Independence Avenue, SW Washington, DC 20591 website: www.hf.faa.gov voice: 1-866-TELL-FAA (1-866-835-5322) The Human Factors Division (ANG-C1 - Human Factors) provides scientific and technical support for the civil aviation human factors research program and for human factors applications in acquisition, certification, regulation, and standards. It develops and assures implementation of human factors policies, regulations, programs, and procedures which promote the safety and productivity of the national airspace system. It also formulates and manages the aviation human factors research program and provides human factors support to acquisition and regulatory activities. The Program Director serves as the principal advisor to the Administrator on human factors. The Human Factors Division assists associate administrators, regional administrators, center directors, and heads of offices and services in coordinating support, expertise, and data to carry out assigned human factors functions and activities. The FAA Human Factors Policy Order 9550.8 establishes policy, procedures, and responsibilities for incorporating and coordinating human factors considerations in Federal Aviation Administration (FAA) programs and activities to enhance aviation safety, capability, efficiency, and productivity.

	Human Factors and Ergonomics Society P.O. Box 1369 Santa Monica, CA 90406-1369 website: www.hfes.org voice: +1 (310) 394-1811 fax: +1 (310) 394-2410 The Society's mission is to promote the discovery and exchange of knowledge concerning the characteristics of human beings that are applicable to the design of systems and devices of all kinds. The Society furthers serious consideration of knowledge about the assignment of appropriate functions for humans and machines, whether people serve as operators, maintainers, or users in the system. And, it advocates systematic use of such knowledge to achieve compatibility in the design of interactive systems of people, machines, and environments to ensure their effectiveness, safety, and ease of performance.

	I Can Online website: www.ican.org Helping kids grow creative, confident, and courageous through hands-on arts experiences.

	International Commission on Occupational Health (ICOH) Via Fontana Candida 1 Monteporzio Catone, Rome, Italy I-00040 website: www.icohweb.org/site_new/ico_homepage.asp voice: +39 06 94 18 15 06 fax: +39 06 94 18 15 56 The International Commission on Occupational Health (ICOH) is an international non-governmental professional society whose aims are to foster the scientific progress, knowledge and development of occupational health and safety in all its aspects. It was founded in 1906 in Milan as the Permanent Commission on Occupational Health. Today, ICOH is the world's leading international scientific society in the field of occupational health with a membership of 2,000 professionals from 93 countries.

	International Ergonomics Association National Tsing Hua University 101, Sec. 2, Guang Fu Road Hsinchu, Taiwan, ROC 30013 website: www.iea.cc voice: +886-3-574-2649 (O) fax: +886-3-572-6153 The mission of IEA is to elaborate and advance ergonomics science and practice, and to improve the quality of life by expanding its scope of application and contribution to society.

	Microsoft Accessibility Support website: www.microsoft.com/enable voice: 1-800-Microsoft (642-7676) Microsoft is dedicated to developing technology that is useable and accessible to everyone, including those with disabilities. Learn about built-in accessibility features in Microsoft products that you can adjust to meet your needs and preferences.

	National Center for Medical Rehabilitation Research (NCMRR) 6100 Executive Blvd Room 2A03 MSC 7510 Rockville, Md 20852 website: www.nichd.nih.gov/about/ncmrr/ncmrr.htm voice: 301-402-4201 fax: 301-402-0832 The NCMRR aims to foster development of scientific knowledge needed to enhance the health, productivity, independence, and quality-of-life of people with disabilities. A primary goal of Center-supported research is to bring the health related problems of people with disabilities to the attention of the best scientists in order to capitalize upon the myriad advances occurring in the biological, behavioral, and engineering sciences. The NCMRR uses seven research priorities to help guide its research and research priorities.

	National Institute for Occupational Safety and Health (NIOSH) website: www.cdc.gov/niosh/ voice: (800-232-4636) fax: 1-513-533-8347 TTY: (888) 232-6348 The mission of NIOSH is to generate new knowledge in the field of occupational safety and health and to transfer that knowledge into practice for the betterment of workers. To accomplish this mission, NIOSH conducts scientific research, develops guidance and authoritative recommendations, disseminates information, and responds to requests for workplace health hazard evaluations. NIOSH provides national and world leadership to prevent work-related illness, injury, disability, and death by gathering information, conducting scientific research, and translating the knowledge gained into products and services, including scientific information products, training videos, and recommendations for improving safety and health in the workplace.

	National Institute on Disability and Rehabilitation Research (NIDRR) U.S. Department of Education 400 Maryland Avenue, S.W., Mailstop PCP-6038 Washington, DC 20202 website: www.ed.gov/offices/OSERS/NIDRR/ voice: 202-245-7640 fax: 202-245-7323 TTY: 202-245-7640 International fax only: 202-245-7633 The National Institute on Disability and Rehabilitation Research (NIDRR) provides leadership and support for a comprehensive program of research related to the rehabilitation of individuals with disabilities. All of our programmatic efforts are aimed at improving the lives of individuals with disabilities from birth through adulthood.

	National Rehabilitation Information Center 8400 Corporate Drive Suite 500 Landover, MD 20785 website: www.naric.com/ voice: 301/459-5900 fax: 301/459-4263 TTY: 301/459-5984 (TTY) toll-free: 800/346-2742 NARIC began as a small collection of research reports housed in a one-room office at Catholic University. The core mission of the Center is to collect and disseminate the results of research funded by the National Institute on Disability and Rehabilitation Research (NIDRR). Over a quarter of a century, that mission has expanded to providing information services and document delivery to the disability and rehabilitation communities across the United States. In 1982, we added information and referral services through a toll-free call center. In 1989, NARIC added an electronic bulletin board, facilitating access for libraries and research institutions. With the advent of the Internet, NARIC moved online in 1992 with a small website featuring static pages and directories. NARIC.com became fully interactive in 1995, moving REHABDATA online, followed by our other databases. We brought NARIC's resources into mailboxes around the world with REHABDATA Connection, a monthly alert service.

	Occupational Safety and Health Administration (OSHA) U.S. Department of Labor 200 Constitution Avenue Washington, D.C., 20210 website: www.osha.gov voice: (800) 321-OSHA (6742) TTY: 1-877-889-5627 With the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration (OSHA) to assure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance.

	Orthopaedic Section, American Physical Therapy Association, Inc. 2920 East Ave. South Suite 200 La Crosse, WI 54601 website: www.orthopt.org/content/home voice: 608/788-3982 fax: 608/788-3965 (fax) : 800/444-3982 The mission of the Orthopaedic Section of the American Physical Therapy Association is to be the leading resource for orthopaedic physical therapy.

	Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) 1700 N. Moore Street, Suite 1540 Arlington, VA 22209-1903 website: www.resna.org voice: 703/524-6686 fax: (703) 524-6630 TTY: 703/524-6639 RESNA, the Rehabilitation Engineering and Assistive Technology Society of North America, is the premier professional organization dedicated to promoting the health and well-being of people with disabilities through increasing access to technology solutions. RESNA advances the field by offering certification, continuing education, and professional development; developing assistive technology standards; promoting research and public policy; and sponsoring forums for the exchange of information and ideas to meet the needs of our multidisciplinary constituency.

	The University of Michigan Center for Ergonomics 1205 Beal Avenue IOE Department Ann Arbor, MI 48109 website: sitemaker.umich.edu/center-for-ergonomics/home voice: (734) 763-2243 fax: (734) 764-3451 The University of Michigan Center for Ergonomics is dedicated to furthering knowledge about how humans perform and interact in all settings including work, transportation, defense, daily living, study and leisure. For nearly 50 years, Center for Ergonomics research has lead to a better understanding of work-related musculoskeletal disorders and principles of human-centered technologies and man-machine interaction. This work has provided a foundation for: models of human biomechanics; models and methods to analyze and support perceptual and cognitive work; and methods to analyze and design jobs for control of musculoskeletal disorders. This klnowledge is used by a multitude of professionals to design safe and productive human environments.

	ThomasNet ThomasNet 5 Penn Plaza New York, NY 10001 website: www.thomasnet.com/ voice: 212-629-2100 Searching ThomasNet: 1-800-699-9822 Thomas Register is the most comprehensive online resource for finding companies and products manufactured in North America.

	Univeristy of Michigan Rehabilitation Engineering research Center, Ergonomic Solutions for Employment Industrial & Operations Engineering 1205 Beal Ave. Ann Arbor, MI 48109-2117 website: umrerc.engin.umich.edu voice: 734-764-6473 fax: 734-764-3451 The overall goal of this RERC is to prevent disability associated with musculoskeletal disorders and aging.

	We Media 1801 Reston Parkway Suite 300 Reston, VA 20190 website: www.wemedia.com voice: (703) 880-2659 email: help@wemedia.com Led by founders Andrew Nachison and Dale Peskin, We Media has helped many of the world’s largest media, technology and marketing companies, NGOs, universities and philanthropies understand digital business opportunities, implement empowering technologies, address cultural change and develop new approaches to their strategic, creative and social challenges. We’ve also informed and inspired some of the world’s newest and shrewdest media-tech entrepreneurs.


	OSHA and the ADA
	ADA Technical Assistance Program and Disability and IT Technical Assistance Centers website: http://adata.org/Static/Home.html voice: 1-800-949-4232 TTY: 1-800-949-4232 The ADA National Network provides information, guidance and training on the Americans with Disabilities Act (ADA), tailored to meet the needs of business, government and individuals at local, regional and national levels. The ADA National Network consists of 10 Regional ADA National Network Centers located across the country for effective delivery of services to facilitate voluntary implementation of the ADA. Contact your Regional ADA National Network Center for additional information.

	Cornell University Tips for HR Professionals--Tools to help HR professionals build inclusive workplaces. Employment and Disability Institute 201 Dolgen Hall Ithaca, NY 14850 website: www.ilr.cornell.edu/ped/hr_tips voice: (607) 255-7727 TTY: (607) 255-2891 This site contains articles, checklists, a glossary, and links to useful disability resources to help Human Resource (HR) professionals accordance with the Americans with Disabilities Act (ADA).

	Job Accommodation Network website: askjan.org/ voice: 800/ADA-WORK fax: 800/526-7234 TTY: 877/781-9403 voice/tty: 800/ADA-WORK The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues. Working toward practical solutions that benefit both employer and employee, JAN helps people with disabilities enhance their employability, and shows employers how to capitalize on the value and talent that people with disabilities add to the workplace. JAN?s trusted consultants offer one-on-one guidance on workplace accommodations, the Americans with Disabilities Act (ADA) and related legislation, and self-employment and entrepreneurship options for people with disabilities. Assistance is available both over the phone and online. Those who can benefit from JAN?s services include private employers of all sizes, government agencies, employee representatives, and service providers, as well as people with disabilities and their families. JAN represents the most comprehensive job accommodation resource available. From Fortune 500 companies to entrepreneurs, JAN has served customers across the United States and around the world for more than 25 years. Its consultants are thought leaders and innovators on disability employment issues, and all have earned at least one Master's degree in their specialized fields, ranging from rehabilitation counseling to education and engineering. Meet the JAN staff. JAN is one of several services provided by the U.S. Department of Labor's Office of Disability Employment Policy (ODEP). Its development has been achieved through the collaborative efforts of ODEP, West Virginia University, and private industry throughout North America.

	Occupational Safety and Health Administration for Workplace Safety and Health Questions U.S. Department of Labor 200 Constitution Avenue Washington, D.C., 20210 website: www.osha.gov voice: (800) 321-OSHA (6742) TTY: 1-877-889-5627 With the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration (OSHA) to assure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance.

	U.S. Equal Employment Opportunity Commission (EEOC) 131 M Street, NE Washington, DC 20507 website: www.eeoc.gov voice: 202-663-4900 TTY: 202-663-4494 All other inquiries: 1-800-669-4000 The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.


	Psychiatric Disabilities
	Bazelon Center for Mental Health Law 1101 15th St. NW Suite 1212 Washington, DC 20005 website: www.bazelon.org voice: 202 467-5730 fax: 202-223-0409 TTY: 202-467-4232 The Judge David L. Bazelon Center for Mental Health Law is a nonprofit organization devoted to improving the lives of people with mental disabilities through changes in policy and law. We envision an America where people who have mental disabilities exercise their own life choices.

	Center for Psychiatric Rehabilitation, Boston University 940 Commonwealth Ave. Boston, MA 02215 website: www.bu.edu/cpr/ voice: (617) 353-3549 fax: (617) 353-7700 The Center is a research, training, and service organization dedicated to improving the lives of persons who have psychiatric disabilities. Our work is guided by the most basic of rehabilitation values, that first and foremost, persons with psychiatric disabilities have the same goals and dreams as any other person. Our mission is to increase the likelihood that they can achieve these goals by improving the effectiveness of people, programs, and service systems.

	Employee Assistance Professionals Association 4350 North Fairfax Drive, Suite 410 Arlington, VA 22203 website: www.eapassn.org voice: (703) 387-1000 fax: (703) 522-4585 The Employee Assistance Professionals Association (EAPA) is the world's largest, oldest, and most respected membership organization for employee assistance professionals. With members in over 35 countries around the globe, EAPA is the world?s most relied upon source of information and support for and about the employee assistance profession. EAPA publishes the Journal of Employee Assistance, hosts the annual World EAP Conference, offers online training and other resources.

	International Association of Psychosocial Rehabilitation Agencies website: www.iapsrs.org voice: 410 730-7190 TTY: 410 730-1723 The purpose of IAPSRS is to help advance the role, scope, and quality of services designed to facilitate the community readjustment of people with psychiatric disabilities.

	Mental Health America 2000 N. Beauregard Street 6th Floor Alexandria, VA 22311 website: www.nmha.org voice: (703) 684-7722 fax: (703) 684-5968 Toll Free: (800) 969-6642 MHA, the leading advocacy organization addressing the full spectrum of mental and substance use conditions and their effects nationwide, works to inform, advocate and enable access to quality behavioral health services for all Americans. With nearly a century of experience, MHA has an established record of effective national and grassroots actions that promote mental health, and address mental and substance use issues with compassionate and concrete solutions. MHA’s actions inform, support and enable mental wellness, and emphasize recovery from mental illness. Our over 300 affiliates in 41 states and the District of Columbia represent a potent voice for healthy communities throughout the nation.

	National Alliance on Mental Illness 3803 N. Fairfax Dr. Ste. 100 Arlington, VA 22203 website: www.nami.org voice: 703 524-7600 fax: (703) 524-9094 TTY: 703 516-7227 Member Services: (888) 999-NAMI (6264) NAMI, the National Alliance on Mental Illness, is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. NAMI advocates for access to services, treatment, supports and research and is steadfast in its commitment to raising awareness and building a community of hope for all of those in need. From its inception in 1979, NAMI has been dedicated to improving the lives of individuals and families affected by mental illness. Financial contributions allow NAMI to offer an array of programs, initiatives and activities in support of the NAMI mission.

	National Depressive & Manic-Depressive Association website: www.ndmda.org voice: 800-826-3632 To educate patients, families, professionals and the public concerning the nature of depressive and manic-depressive illnesses as treatable medical diseases; to foster self-help for patients and families; to eliminate discrimination and stigma; to improve access to care; and to advocate for research toward the elimination of these illnesses.

	National Empowerment Center 599 Canal Street Lawrence, MA 01840 website: www.power2u.org voice: 800-power2u (800-769-3728) fax: 978-681-6426 TTY: (800)TTY-POWER Outside US/Local calls: 978-685-1494/978-685-1494 As a consumer/survivor/expatient-run organization, we carry out our mission with authority, as each of us is living a personal journey of recovery and empowerment. We are convinced that recovery and empowerment are not the privilege of a few exceptional leaders, but rather are possible for each person with lived experience. Whether on the back ward of a state mental institution or working as an executive in a corporation, we want people who are mental health consumers/survivors/expatients to know there is a place to turn to in order to receive the information they might need in order to regain control over their lives and the resources that affect their lives. That place is the National Empowerment Center.

	National Mental Health Consumers' Self-Help Clearinghouse 1211 Chestnut Street Suite 1207 Philadelphia, PA 19107 website: www.mhselfhelp.org voice: (800) 553-4539 fax: (215) 636-6312 : (215) 751-1810 The Clearinghouse works to foster consumer empowerment through our website, up-to-date news and information announcements, a directory of consumer-driven services, electronic and printed publications, training packages, and individual and onsite consultation. We help consumers organize coalitions, establish self-help groups and other consumer-driven services, advocate for mental health reform, and fight the stigma and discrimination associated with mental illnesses. We also strive to help the movement grow by supporting consumer involvement in planning and evaluating mental health services, and encouraging traditional providers and other societal groups to accept people with psychiatric disabilities as equals and full partners in treatment and in society. In addition to developing our own publications, we maintain an extensive library of information on topics important to consumer groups interested in self-help and advocacy, including peer counseling, deinstitutionalization, fundraising, involuntary treatment, patient rights, using the media, and many others.

	National Mental Health Services Knowledge Exchange Network 1 Choke Cherry Road Rockville, MD 20857 website: www.mentalhealth.org voice: 1-877-SAMHSA-7 A Service of the Center for Mental health Services, Substance Abuse and Mental Health Services Administration, U.S. Dept. of Health & human Services.

	National Research and Training Center (NRTC) on Psychiatric Disability, University of Illinois at Chicago 1601 W. Taylor St. 4th Floor, M/C 912 Chicago, IL 60612 website: www.psych.uic.edu/uicnrtc/ voice: 312.355.1696 fax: 312.355.4189 The National Research and Training Center (NRTC) on Psychiatric Disability is a five-year program of research, training, technical assistance and dissemination activities designed to promote self-determination among people with psychiatric disabilities. It is located in the Department of Psychiatry at the University of Illinois at Chicago (UIC). The overarching premise of the Center's activities is that persons with psychiatric disabilities have the right to maximal independence, which grows out of making choices regarding the decisions that affect their lives. Center projects are comprised of five core areas: choice in treatment decision-making; economic self-sufficiency; maintaining access to desired services under managed care; career development through real jobs for real wages; and strengthening self-determination skills and self-advocacy. Project activities are being implemented by multidisciplinary workgroups comprised of people with psychiatric disabilities, families, service providers, state agency administrators, researchers, and Center staff. Outcome and management tools being developed for each core area assess key outcomes and program policies related to increased self-determination. In the third year, a collaboratively-planned, state-of-the-science conference on self-determination and psychiatric disabilities will be convened and a comprehensive report will be published. Advanced technology has been incorporated into each project's objectives and all training and dissemination activities. Multimedia formats are being used to ensure widespread accessibility of Center products and materials to people with psychiatric disabilities, families, service providers, researchers, and other stakeholders. Through rigorous research and advanced technology, Center projects are culminating in a substantial state-of-the-science knowledge base about self-determination for persons with psychiatric disabilities.

	Washington Business Group on Health website: www.wbgh.com voice: 202-408-9320 TTY: 202-408-9333 The Washington Business Group on Health (WBGH) is the only national non-profit organization exclusively devoted to representing the perspective of large employers and providing practical solutions to its members' most important health care problems.


	Role of Disability Management Programs in ADA
	Certification of Disability Management Specialists Commission (CDMSC) 1699 E. Woodfield Road Suite 300 Schaumburg, IL 60173 website: www.cdms.org/ voice: 847.944.1335 fax: 847.944.1346 The Certification of Disability Management Specialists Commission is the only independent, nationally accredited organization that certifies disability management specialists. CDMS Commission has a rich history spanning more than 25 years. Rooted in insurance-based rehabilitation, the field has expanded over the years to encompass a wide variety of services and solutions to help people with illnesses, injuries, and disabilities to return to work or stay at work. Certified Disability Management Specialists possess specialized knowledge and expertise to analyze, prevent, and mitigate the human and economic impact of disability. The CDMS credential promotes competence, high professional standards, and ethical practice in the field. The certification has long stood for excellence in disability management, protection of the public, and helping employers to achieve employee health and productivity goals. It is a gold standard in workplace solutions to promote opportunities for all individuals based on their abilities and regardless of disability.

	Disability Management Employer Coalition (DMEC) 5173 Waring Rd. Suite 134 San Diego, CA 92120-2705 website: www.dmec.org/ voice: 800.789.3632 fax: 877.789.3632 Mission: To advance strategies and resources that improve workforce productivity by minimizing the impact of absence and disability. Our Vision: We are the global leader in providing expertise and education to support the development of absence and disability solutions that enhance workforce productivity.

	Towers Watson 875 Third Avenue New York, NY 10022 website: www.watsonwyatt.com/ voice: +1 212 725 7550 fax: +1 212 644 7432 Madison Ave office: +1 212 309 3400 Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, risk and financial management. With 14,000 associates around the world, we offer solutions in the areas of employee benefits, talent management, rewards, and risk and capital management.

	Washington Business Group on Health 50 F Street NW Suite 600 Washington, DC 20001 website: www.wbgh.com voice: (202)628-9320 fax: (202)628-9244


	Spinal Cord Injury/Mobility
	ABLEDATA 8630 Fenton Street, Suite 930 Silver Spring, MD 20910 website: www.ABLEDATA.com voice: 800-227-0216 or 301-608-8998 fax: 301-608-8958 TTY: 301-608-8912 AbleData provides objective information on assistive technology and rehabilitation equipment available from domestic and international sources to consumers, organizations, professionals, and caregivers within the United States. We serve the nation's disability, rehabilitation, and senior communities.

	National Spinal Cord Injury Association (NSCIA) 75-20 Astoria Blvd Jackson Heights, NY 11370 website: www.spinalcord.org voice: 718-803-3782 Our mission is to improve the quality of life of all people living with spinal cord injuries and disorders (SCI/D). We provide active-lifestyle information, peer support and advocacy that empower individuals to achieve their highest potential in all facets of life.

	RESNA 1700 N. Moore Street, Suite 1540 Arlington, VA 22209-1903 website: www.resna.org voice: 703/524-6686 fax: (703) 524-6630 TTY: 703/524-6639 RESNA, the Rehabilitation Engineering and Assistive Technology Society of North America, is the premier professional organization dedicated to promoting the health and well-being of people with disabilities through increasing access to technology solutions. RESNA advances the field by offering certification, continuing education, and professional development; developing assistive technology standards; promoting research and public policy; and sponsoring forums for the exchange of information and ideas to meet the needs of our multidisciplinary constituency.

	Technology Act Programs voice: 703- 524-6686, ext 313 These programs offer information and referral for evaluation and equipment recommendations in your state as well as assistance with identifying funding or equipment lending sources. Call (703) 524-6686, extension 313, to identify the telephone number of your state's Tech Act program or search the RESNA web site.

	U.S. Architectural and Transportation Barriers Compliance Board 1331 F. Street, Suite 1000 Washington, DC 20004 voice: 800-872-2253 TTY: 202-272-5434 Provides documents regarding requirements for accessible design and alterations.

	Vocational Rehabilitation Services Provides vocational services to help individuals get or keep their jobs. Services can include evaluations to identify appropriate accommodations and/or funding for assistive technology or needed modifications.

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Disability & HR: Tips for Human Resource Professionals

Resources

ADA Technical Assistance

Air Quality

Alcohol and Drug Abuse

Allergic Employees

Arthritis

Assistive Technology

Attention Deficit and Hyperactivity Disorder

Blind/Visually Impaired

Brain Injury

Cancer Diagnosis

Cognitive Disabilities

Collective Bargaining

Deaf/Hard of Hearing

Diabetes

Diversity

Epilepsy

HIV / AIDS

Human Resource Perspective

Learning Disabilities

Mediation

Multiple Sclerosis

Musculoskeletal Disorders

OSHA and the ADA

Psychiatric Disabilities

Role of Disability Management Programs in ADA

Spinal Cord Injury/Mobility