The ADA defines an “undue hardship: as an action or accommodation that is excessively costly, extensive, substantial or disruptive, or would fundamentally alter the nature or operation of the business.
According to the ADA, if the cost of an accommodation would impose an undue hardship on the employer, and no outside funding is available, the individual with a disability must be given the option of paying for the portion of the cost that causes the undue hardship or providing the accommodation. The employer and the employee should discuss what the employee’s needs are and together determine an effective reasonable accommodation through an informal interactive process.
